Article 1: Length of stay
The tenant, as the party booking this tenancy for a minimum period of 6 nights, may not
under no circumstances may they claim any right to remain on the premises at the end of their stay.
Article 2: Conclusion of the reservation
The booking becomes final once the tenant has paid the full amount of the rent. A
A deposit of 30% is payable at the time of booking; a second deposit of 30% is payable 60 days in advance
the deposit and the balance for 40% are payable 30 days before arrival. Should this schedule not be adhered to, the
The landlord may re-let the property, in which case any deposits paid will be forfeited.
For any booking made less than 30 days before arrival, full payment of the
A deposit is required.
Regarding the flats in Alpe d’Huez:
If both flats are rented by the same tenant in Tomtorlwand: For bookings
At Tomorrowland, the terms and conditions stipulate a deposit of 30% at the time of booking, with a second deposit of 30% to be paid
Payment is due 6 months before arrival, and the balance of 40% is payable 60 days before your arrival. If the payment schedule
If this condition is not met, the landlord is entitled to re-let the property and, as a result, the tenant
will forfeit the deposits paid.
The tenancy agreement may not, under any circumstances, be for the benefit of third parties, unless the landlord has given his written consent. Any
A breach of this clause may result in the termination of the tenancy, for which the tenant shall be solely liable, the
payments made which remain the property of the owner.
Article 3: Cancellation of the rental by the hirer
In the event of cancellation :
- loss of deposit of 30 % for cancellations made more than 60 days before the arrival date
- loss of deposit of 60 % for cancellations made more than 30 days before the arrival date
- full loss for cancellations made less than 30 days before the date of arrival
Cancellation insurance :
Sea and Mountain Pleasure offers insurance through Chapka Assurances covering cancellation,
interruption of stay and damage to property. The terms and conditions are set out in the policy
insurance.
To benefit from this insurance :
1. Notify us immediately to ensure that the option is online at the time of booking.
2. Report the claim online at http://www.chapkadirect.fr/sinistre within 5 days.
The cost of insurance is 3.7% of the total rental amount.
Article 4: Cancellation by the owner
The owner may cancel the booking in the following cases:
- Previous dispute with the tenant.
– Inappropriate, insulting or disrespectful behaviour on the part of the tenant, failing to comply with the terms and conditions
General Terms and Conditions of Hire.
- Non-compliance with payment deadlines.
In all other cases, the sums paid will be refunded in full.
Article 5: Security deposit
A security deposit of €2,500 (via a credit card authorisation) will be taken 48 hours before arrival.
It will not be debited and will be automatically released one week after departure.
For the Alpe One flat and the Villa Vue Mer 180, the footprint is €1,500.
Failure to comply with this condition will result in cancellation of the contract and loss of the deposit.
In the event of damage, the corresponding amount will be invoiced.
Article 6: Inventory of fixtures
A visual inventory is drawn up and signed on arrival and on departure by the tenant and the landlord or their
representative. It shall be the sole point of reference in the event of a dispute. Should the tenant notice a
If there is a fault, please contact the property management company within a few hours of moving in.
Article 7: End-of-stay cleaning and household linen
Concierge fees are included in the rental price. They cover check-in and check-out, including the
a concierge service, as well as end-of-stay cleaning.
Before leaving, the tenant must carry out a basic tidying-up:
• Empty the bins and dispose of the rubbish
• Put the furniture back in its place
• Empty the dishwasher
• Wipe the surfaces with a sponge
• Switch off the lights and the air conditioning
• Collect the dirty laundry in the utility room
• “Stress-free departure” option: €90
As the end-of-stay cleaning is included, this option means you do not have to worry about tidying up before the
Before you leave (take out the rubbish, empty the dishwasher and gather up the household linen).
Bed linen is available as an optional extra. It includes beds made up on arrival, towels, and
bath mats and tea towels.
Article 8: Arrival
The tenant must arrive on the agreed day and at the agreed time. The property management company will get in touch
to organise the welcome.
You may only move into the property once the rent has been paid in full, the security deposit has been cleared and
compliance with the compulsory housekeeping regulations.
If the stay is cut short, no refund will be made.
Article 9: Use of the premises
The hirer undertakes to use the premises peacefully and to respect the facilities:
Villas by the sea:
Toilets: please do not dispose of tampons, sanitary towels, wet wipes or any other unsuitable items
in the toilets. Bin bins are provided. Please could you pass on this
A message to all holidaymakers.
- Swimming pool :
– Don’t touch anything – it’s all automated. If you have young children who can’t swim,
Keep an eye on them and make sure you close the shutter properly after use.
– Always leave the robot in the pool; under no circumstances should you remove it from the pool, as this
could damage the pump.
– Check that there is enough water in the swimming pool; the water level should be halfway up the
skimmers, so as not to damage the pump and the flap.
– Swimming pool cover: a side-mounted key to open and close the electric cover. To close it, hold
the key for security reasons. It is essential that there be two adults present to check the
Ensure the shutter opens and closes properly to prevent it from jamming.
Please ensure that the swimming pool is closed every evening after the last use in order to maintain the
water temperature, except during heatwaves.
– Follow the safety rules: keep a constant eye on children; do not
diving or running around the swimming pool; no glass objects nearby.
For Villa Mer – Île de Ré only:
• Dogs are strictly prohibited in the swimming pool. This is to avoid any risk of the liner being torn, which
would render the swimming pool unusable; any incident resulting from failure to comply with this ban will result in the
the tenant is responsible for the full cost of repairing and replacing the liner, as well as
only the consequences arising from the closure of the swimming pool.
- Plancha: must be cleaned after use (€40 supplement if not cleaned).
- Umbrellas: close them in case of wind, put away cushions in case of rain.
Mountain flats :
– Jacuzzi/Spa: you must shower before use; add bromine after each use. Close afterwards
every time it is used, in order to maintain the water temperature.
- Sauna: shower compulsory before use, switch off after use.
To ensure the safety of people and the protection of property, all entrance doors must
must be kept locked at all times during your stay. This rule is essential to ensure
the security of the entrance hall shared by both flats, which is fitted with an opening detector.
For the 12-sleeper flat, the ski storage room must also be kept closed and locked at all times
using the latch provided for this purpose.
At the entrance there is a cloakroom area where you can hang up your clothes, and we
We would also ask you to take off your shoes, as the private staircase leading to the flat is carpeted, so
to prioritise your comfort.
Article 10: Charging electric vehicles
Villas La Madrague, La Front de Mer, Le Lodge and Villa Mer (without dedicated terminal)
Please note that these properties are neither authorised nor equipped for vehicle charging
electrical.
However, in exceptional circumstances and at your own risk, it is possible to use a socket
electric.
This usage results in a flat-rate contribution towards electricity costs set at €70 per week and
per vehicle.
The company accepts no liability for any damage to the vehicle, the battery or the equipment
recharging or the electrical installations associated with this use.
Villa Vue Mer La Californie & Villa Vue Mer 180 (dedicated charging point installed)
These villas are now fitted with a private electric vehicle charging point, enabling charging
secure parking for your vehicle.
• Charging point power: 7 kW
• Recharge option: €70 per week per vehicle
• The company accepts no liability for any damage to the vehicle, the battery or the equipment
charging points or the electrical installations associated with this use.
Article 11 – Equipment breakdowns and malfunctions:
In the event of a breakdown or malfunction of any equipment provided in the property (such as
(e.g. dishwasher, oven, fridge, air conditioning, television, internet router, etc.), the landlord undertakes to
to take all necessary steps to organise a response and attempt to restore the proper
to be operational within a reasonable timeframe.
However, as holiday lettings cannot be regarded as a hotel service, the liability of the
The landlord shall not be held liable in the event that immediate repairs are not possible or there is a delay in carrying out the work
due to a service provider or the temporary unavailability of a device.
The tenant may not claim any compensation, reduction or refund in respect of these
inconveniences, provided that the landlord has taken the necessary steps to try to resolve the problem within the
as soon as possible.
Article 12: Protection against theft
Close all openings when you are away and at night, to ensure the safety of people and
belongings. Home insurance does not cover your personal belongings and effects.
Article 13: Capacity
The booking is made for a specific number of guests. Any excess will result in the cancellation of
the rental and the loss of the sums paid.
Article 14: No smoking
All our properties are non-smoking. When outside, please ensure you stub out your cigarette ends carefully to avoid
any risk of fire.
Article 15: Animals
Pets are only permitted with the owner’s prior consent and subject to a
A surcharge of €100 per pet per stay. Any damage will be charged.
Article 16: Insurance
The tenant is liable for any damage caused and must be covered by insurance
holiday cover, which is usually included in one’s home insurance.
Article 17: Timetables
Check-in is from 5.00 pm (earlier or later depending on availability or the service provided)
(additional charge via the concierge service).
Departure must take place by 9.00 am at the latest.
Depending on the time of year, an exemption until 10.00 may be granted upon prior request.
During busy periods, concierge services may offer early check-ins
or late departures, depending on their schedules and availability. These options must be requested and
validated before arrival.
👉 In the event of failure to adhere to the departure time, a fixed surcharge of €100 per hour of
A late arrival charge may apply, unless prior special arrangements have been made with the concierge service.
Any departure after 12 noon may be charged as an additional night.
Should the tenant refuse to vacate the premises, the property management company and the landlord reserve the right to take action
the immediate evacuation of the property, accompanied, where necessary, by a bailiff’s report and a
full charge for the additional day, plus accommodation and/or late arrival charges
caused to the following holidaymakers.
These charges will be deducted from the security deposit without prior notice.
Article 18: Intrusion detection system – Deactivation on your arrival
The villa is fitted with an external security system designed to detect any intrusion at the
at the level of the front door.
This system is switched off completely when the villa is occupied and is only active when the villa is
unoccupied.
Article 19: Natural environment – Possible presence of marine and terrestrial animals
As our villas are situated by the sea or in the heart of the countryside, the local ecosystem may occasionally
bring animals such as neighbourhood cats, small rodents or other wild animals to
to approach people’s homes.
We would like to point out that :
• Our villas are either brand new or regularly refurbished, and are maintained to the highest standards
cleanliness standards, and are thoroughly cleaned by professionals before each guest’s arrival.
• The occasional appearance of animals has absolutely no connection with the hygiene or maintenance of the
housing.
• These visits may only take place when the bay windows, doors or windows
are left open, or when food is left out in the open, which naturally attracts the
local wildlife.
The tenant therefore undertakes to :
• Keep the openings closed when he is not there,
• Do not leave food lying about,
• Behaviour designed to prevent animals from entering the premises.
No compensation may be claimed for the natural and exceptional presence of animals
outdoor conditions, which are inherent to maritime and natural environments.